Terms of Use

The information contained within this document relates to The Coral Gables Natural’s online store, operated under The Coral Gables Natural.

The Terms of Trade and Frequently Asked Questions relevant to our other regions can be found in the footer of our international web stores. These can be accessed by selecting ‘Shop Online’ in the main menu and choosing your region from the list that appears below. Please read these Terms of Trade carefully as they contain important information, including warranty disclaimers and limitations of liability.

 

 

Definitions and Application

1. In these Terms of Trade, “The Coral Gables Natural” means The Coral Gables Natural, ‘you’ refers to the individual or organization placing an order on the website, and “Products” refers to The Coral Gables Natural products available for purchase on the website.
2. These Terms of Trade apply to any purchase of Products by you from this website, which are delivered within the United States or Canada.

 

 

Shipping Costs and Deliveries

We strive to deliver Products to you at the specified delivery location within the time frame indicated at the time of your order. However, we cannot guarantee firm delivery dates or times. Delivery options and estimates are provided for your reference, but they are indicative only.

 

 

Orders

1. To place an order for Products (Order), you must: a. Create an account with The Coral Gables Natural on this website by registering your details and creating a username and password. b. Complete and submit the online order form through your The Coral Gables Natural account.
2. The Coral Gables Natural reserves the right to refuse any Order. In such cases, we will notify you as soon as reasonably practicable and provide a full refund for any payment made.
3. All products ordered are intended for personal use or gifting only. They must not be resold in any form or any place; The Coral Gables Natural reserves the right to take legal action against unauthorized resale of goods.

 

 

Prices and Payment

1. All prices on the website are in US dollars and exclude applicable sales taxes. The total cost, including any applicable taxes, will be displayed during checkout once you have selected your billing and shipping address. Prices are subject to change without notice.
2. The amount payable to The Coral Gables Natural for an Order (Order Amount) will be the total of the following amounts: a. The sum of the price of each Product ordered as indicated on the website at the time of submitting the Order (Product Subtotal); b. The cost of delivery determined in accordance with the Delivery terms stated above; and c. Any other applicable fees which The Coral Gables Natural levies from time to time and which you have agreed to pay by providing your electronic consent.
3. You must pay the Order Amount by credit card at the time of submitting the Order. The Coral Gables Natural accepts Visa, Mastercard, and American Express.

 

 

Liability

1. Without limiting The Coral Gables Natural’s legal rights arising from any failure by you to make a payment in accordance with these Terms of Trade, The Coral Gables Natural reserves the right, in its absolute discretion, to take any of the following actions against you if you fail to make such a payment: a. Withhold supply and dispose of the Products requested in the Order, and/or b. Refuse to deal further with you. The Coral Gables Natural will not be liable to you for any loss or damage directly or indirectly resulting from any such action.
2. Subject to the clauses below and to the fullest extent permitted by law, the Products are sold, and information is rendered to you on the understanding that you have sole responsibility for determining the suitability of the Products for the purposes for which you intend to use them.
3. Subject to the “No Warranty” clauses and to the fullest extent permitted by law, the liability of The Coral Gables Natural for any loss or damage suffered by you as a result of The Coral Gables Natural breaching its obligations under these Terms of Trade or other tortious duty (including arising by reason of defects in the Products) is limited to a refund or replacement of the relevant Products.

 

 

No Warranty

1. Subject to the following clauses and to the fullest extent permitted by law, The Coral Gables Natural gives no warranty in respect of the Products.
2. For consumers, the Products come with non-excludable warranties and guarantees under consumer protection legislation, such as that The Coral Gables Natural is the rightful owner, the Products are reasonably fit for their usual purpose, are of acceptable quality, and match any description or sample. If The Coral Gables Natural breaches any of these non-excludable warranties or guarantees, you are entitled, at your option, to a refund or replacement of the relevant Products, and to compensation for any reasonable foreseeable loss.
3. You may also have express rights of action against The Coral Gables Natural under consumer protection legislation if The Coral Gables Natural supplied defective Products to you that cause you injury, loss, or damage.

 

 

Refunds and Returns

Only items purchased on The Coral Gables Natural website can be returned for a refund or exchange. Items purchased in a department store, specialty retailer, or elsewhere must be returned to their original point of purchase.

Should you make an error when ordering online, The Coral Gables Natural will gladly exchange your item for the item you intended to purchase. The returned item must be unopened and in its original saleable condition. You are responsible for the shipping and additional postage charges.

In the unfortunate event that you react to a product, you have the option of exchanging or refunding it. All items must be returned to:

The Coral Gables Natural

1600 Sierra Madre Cir. Placentia, CA 92870

The customer is responsible for the shipping costs incurred when sending the items back to The Coral Gables Natural. In the United States, a shipping charge of USD 7.50 will be payable if the subsequent refund reduces the original order amount to below the free shipping threshold of USD 100.

Should an item be damaged while it is being shipped to you by us, The Coral Gables Natural will provide you with a full refund or exchange. Return postage will be reimbursed in case of damaged, defective, or incorrectly sent items, and a reimbursement will be issued in the original form of payment.

In all cases, original proof of purchase must be provided, and products must be returned within 14 days of receipt for The Coral Gables Natural to process any refund or exchange. Please contact us in advance of your intentions to return or exchange a product so that our staff can assist you with a smooth transaction.

Please retain your postal receipt from the shipping carrier until you are certain your parcel has been safely received by The Coral Gables Natural. We may need to see this if we fail to receive your package.

We will do our best to process returns within 5-10 business days of receipt, and a reimbursement will be issued in the original form of payment.

 

 

Force Majeure

If The Coral Gables Natural is delayed, hindered, or prevented from performing any of its obligations under any Order by reason of any event or circumstance beyond its reasonable control, The Coral Gables Natural will have no liability to you in respect of such non-performance, and the time for performing the same will be extended until the event or circumstance has ceased.

 

 

Sales Tax

1. Where The Coral Gables Natural makes a Taxable Supply to you under or in connection with these Terms of Trade, or in connection with any matter or thing occurring under these Terms of Trade, and the consideration otherwise payable for the Taxable Supply does not include Sales Tax, The Coral Gables Natural will be entitled, in addition to any other consideration recoverable in respect of the Taxable Supply, to recover from you the amount of any Sales Tax on the Taxable Supply.

 

The Coral Gables Natural Gift Cards

A Coral Gables Natural Gift Card entitles the owner to purchase products up to the nominated value at any Coral Gables Natural Signature Store or from a Coral Gables Natural online store within the country and currency in which the card was purchased. The value on the card can be used for purchases in whole or in part, and on multiple occasions at said Signature Stores and online store, and for selected services at Coral Gables Natural spaces. It cannot be reloaded, exchanged, or redeemed for cash or another gift card. Gift cards are valid for 12 months from the date of purchase. After the expiry date, the card will have a nil balance. To verify available funds at any time, please visit our website. Each Coral Gables Natural Gift Card is linked to a unique Gift Card Number and PIN to ensure its security and integrity, allowing for multiple transactions in store or online.

 

 

The Coral Gables Natural Digital Gift Cards

A Coral Gables Natural Digital Gift Card entitles the owner to purchase products up to the nominated value at any Coral Gables Natural Signature Store or from a Coral Gables Natural online store within the country and currency in which the card was purchased. The value on the card can be used for purchases in whole or in part, and on multiple occasions at said Signature Stores and online store, and for selected services at Coral Gables Natural spaces. It cannot be reloaded, exchanged, or redeemed for cash, or transferred to another digital gift card or owner. Digital Gift Cards are valid for 12 months from the date of purchase. After the expiry date, the card will have a nil balance. To verify available funds at any time, please visit our website. Each Digital Gift Card is linked to a unique Gift Card Number and PIN to ensure its security and integrity, allowing for multiple transactions in store or online.

 

 

General

1. If any provision of these terms is found by a court of competent jurisdiction to be invalid, such term shall be severed, and the remaining terms shall be unaffected (in this instance, the parties shall use reasonable endeavours to negotiate a suitable substitute provision).
2. Subject to clauses above and to the fullest extent permitted by law, these Terms of Trade together with the Order (as accepted by The Coral Gables Natural), the Legal Notice on the website, and The Coral Gables Natural’s Privacy Policy constitute the whole agreement between the parties and supersede all prior discussions and agreements between them.
3. Orders and these Terms of Trade will be governed by the law applying in the State of Florida, United States, and the parties irrevocably submit to the non-exclusive jurisdiction of the courts of Florida, and the courts competent to determine appeals from those courts, with respect to any proceedings that may be brought at any time in relation to these Terms of Trade.